What materials do you use in your jewelry?
At Lavish Daydreams, we use high-quality materials such as sterling silver, 14k gold, and gold-filled metals. Each piece is carefully crafted to ensure durability and beauty.
How do I provide a fingerprint, signature, or handwriting for custom engraving?
You can follow our
guide on getting great fingerprints and signatures to capture the best prints or writing for engraving. After that, simply upload your images on the product page.
How do I care for my engraved jewelry?
To maintain the beauty of your jewelry, avoid exposing it to harsh chemicals, perfumes, or lotions. Gently clean it with a soft cloth and store it in a cool, dry place. Check out our
Jewelry Care Guide for more tips.
How long does it take to create a custom piece?
Our custom pieces usually take between 1-3 weeks to craft, depending on the complexity of the design and the number of orders we’re handling. Please allow additional time for shipping.
Can I make changes to my order after it’s placed?
Changes can be made within 24 hours of placing your order. If you need to update details like the engraving or shipping address, please contact us immediately
Do you offer gift wrapping or special packaging?
No, we do not offer this at the moment. Your piece will come in special Lavish Daydreams Packaging
What is your return and exchange policy?
Due to the personalized nature of custom engraved pieces, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us within 7 days, and we’ll do our best to resolve it.
What if my item arrives damaged or has a defect?
If your item arrives damaged or has a defect, please reach out to us within 7 days of receiving it. We will provide a replacement or repair based on the situation.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs will be calculated at checkout. Please note that international orders may be subject to additional customs fees, which are the responsibility of the buyer.
Can I place a custom order or request a specific design?
Absolutely! We love creating custom designs. Reach out to us through our
Contact Us page to discuss your vision and we’ll make it happen.
What if I want a fingerprint or handwriting piece from a loved one who has passed away?
We understand the sentimental value of these pieces. If you have an existing fingerprint or handwriting sample, you can upload a high-quality photo during checkout, and we’ll work with what you have to create a meaningful memorial piece.
Do you offer any discounts or promotions?
We occasionally run promotions for our loyal customers. Be sure to sign up for our newsletter to stay informed about upcoming sales and special offers.
Can I engrave more than one fingerprint or signature on a single piece?
Yes, depending on the piece, we can accommodate multiple fingerprints or signatures. If you’re unsure, feel free to reach out to us, and we’ll help you choose the best option for your design.
Do you offer permanent jewelry?
Yes, we offer permanent jewelry by appointment. You can book a session through our
appointment page.
